Why do I get an error message when logging into the newsreader?

Please note that it can take up to 10 minutes to activate your account.

If you still have difficulty logging in after this period, please ensure that you have entered the upper/lower case spelling of your login data correctly. We recommend copying your login data from the e-mail “Your login data for USENEXT” and pasting it directly into your newsreader.

If you are still unable to log in, then please contact our support team. To enable us to provide you with a swift and helpful solution, we recommend copying the exact wording of the error message into your message.