Knowledge Base
< Back

How can I recharge my download volume or purchase more download volume?

In order to purchase more download volume please log in to your member area and click on “Download volume recharge”.

For our customers with an annual package or other contract with a term of several months, you have the advantage to prepone the next months download volume. Unfortunately, this option does not exist for our customers who have chosen monthly billing.

Example: If your contract was completed on the 1st of the month, but you realize by the middle of the month that you need additional high speed data volume, you may easily draw data from the next month. You can repeat this process as many times as you wish until your entire data volume from the last month of the contract has been drawn. This will not change the terms of your package.

Once you have drawn the entire data volume from the last month of your contract, you can extend your contract under the above menu item or order another package. The term of the new package shall commence immediately.