I forgot or lost my username or password.

Where do I find my login details or customer number?

I have a Mac or Linux computer - is there special software available?

How do I set up my newsreader?

Does USENEXT track what I do on the usenet?

Can I transfer unused download volume to the next month?

What is the "Extra Boost Account"?

I get an error message when logging into the software.

Can I use USENEXT on my smart phone or tablet device?

Can I use your service on more than one device?

How do I configure the NewsFileGrabber Newsreader?

I have problems installing a newsreader on my Mac.

How can I switch to another plan?