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What are my notice periods for cancellation?
What are my notice periods for cancellation?
Your contract
These are our cancellation notice periods:
For packages with a one-month term, the period of notice shall be 7 days to the end of the contract term.
For packages with a longer term, the period of notice shall be one month to the end of the contract term.
Special termination right for free test periods: Free test periods can be terminated without a specification of reasons before expiration of the last day of the test period.
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How do I update or correct my personal information?
How do I contact the support team?
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Where do I find details regarding my contract?
How can I switch to another plan?
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