I have a Mac or Linux computer - is there special software available?

How can I take part in the discussion boards?

How do I cancel my account?

How do I set up my newsreader?

I forgot or lost my username or password.

How can I switch between flatrate and high speed download?

Why do I get very inconsistent download speeds?

What is the "Extra Boost Account"?

Can I use your service on more than one device?

I have trouble paying with PayPal - what can I do about it?