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Overview
Knowledgebase
Submit Ticket
All
Knowledgebase
Submit Ticket
Callback
First Steps
Sign-up and new accounts
How much does the USENEXT service cost?
Where do I find my login details or customer number?
What plans does USENEXT offer and how can I get more or less download volume?
How can I pay?
How can I recharge my download volume or purchase more download volume?
All 8 articles
First Steps
Can I transfer unused download volume to the next month?
Where do I find my login details or customer number?
What is the "Extra Boost Account"?
I get an error message when logging into the software.
Can I use USENEXT on my smart phone or tablet device?
All 12 articles
Newsserver Access and Newsreader
Newsreader
Can I use USENEXT on my smart phone or tablet device?
How do I set up my newsreader?
I have a Mac or Linux computer - is there special software available?
Can I use your service on more than one device?
How do I configure the NewsFileGrabber Newsreader?
All 6 articles
Troubleshooting
I cannot download at full speed.
I get an error message when logging into the software.
Why do I get very inconsistent download speeds?
I cannot connect to the Usenet / newsserver.
I am using the Free Download Mode but High Speed volume is still being deducted.
All 6 articles
Latest Articles
Title
How much does the USENEXT service cost?
Can I transfer unused download volume to the next month?
Where do I find my login details or customer number?
What is the "Extra Boost Account"?
I have cancelled my account, why did USENEXT charge me again?
What plans does USENEXT offer and how can I get more or less download volume?
How can I get better search results?
I cannot download at full speed.
I get an error message when logging into the software.
Can I use USENEXT on my smart phone or tablet device?
Popular Articles
Title
What is the "Extra Boost Account"?
How do I set up my newsreader?
I have a Mac or Linux computer - is there special software available?
Can I use USENEXT on my smart phone or tablet device?
Can I transfer unused download volume to the next month?
How do I cancel my account?
Where do I find my login details or customer number?
I have cancelled my account, why did USENEXT charge me again?
What plans does USENEXT offer and how can I get more or less download volume?
I get an error message when logging into the software.
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