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First Steps
Sign-up and new accounts
How can I pay?
How can I recharge my download volume or purchase more download volume?
Where do I find my login details or customer number?
I did not receive the login details.
What plans does UseNeXT offer and how can I get more or less download volume?
All 8 articles
First Steps
I have a Mac or Linux computer - is there special software available?
How do I set up my newsreader?
I forgot or lost my username or password.
Can I use UseNeXT on my smart phone or tablet device?
Can I use your service on more than one device?
All 12 articles
Newsserver Access and Newsreader
Newsreader
I have a Mac or Linux computer - is there special software available?
How do I set up my newsreader?
Can I use UseNeXT on my smart phone or tablet device?
Can I use your service on more than one device?
How do I configure the NewsFileGrabber Newsreader?
All 6 articles
Troubleshooting
Why do I get very inconsistent download speeds?
I cannot connect to the Usenet / newsserver.
I get an error message on logging into the software.
I cannot download at full speed.
I am using the Free Download Mode but High Speed volume is still being deducted.
All 6 articles
Latest Articles
Title
I have a Mac or Linux computer - is there special software available?
How can I take part in the discussion boards?
How do I cancel my account?
How do I set up my newsreader?
I forgot or lost my username or password.
How can I update my payment information?
How do I update or correct my personal information?
How can I switch between flatrate and high speed download?
How do I contact the support team?
How can I pay?
Popular Articles
Title
How can I switch between flatrate and high speed download?
Can I use your service on more than one device?
What is the "Extra Boost Account"?
How do I set up my newsreader?
I have a Mac or Linux computer - is there special software available?
How do I configure the NewsFileGrabber Newsreader?
How does the trial phase proceed?
What's the next step after signing up?
Why do I get very inconsistent download speeds?
I have trouble paying with PayPal - what can I do about it?